Any full sets, fill ins of acrylic ,SNS, shellac polish that we make , we guarantee for seven days. If your nails broken or shellac chips within seven days, please let us know right away so that we can arrange a fix for you with no charge. Please be prepare to let us know the day you came and the technician that worked on you.
Please let the front desk know if it appears that you are going to be late to an appointment. If you are expecting to be more than ten minutes late we cannot guarantee completion of the services booked, but as always, we’ll make every effort to do so. With 3-4 times no-show appointments, We may not be able to make the appointments for requested specific technician. We can schedule you with whoever first available at the time you like to come.
Concepts Nails is not responsible for personal items that have been damaged during services. Please be extra careful when handling polishes.
Cash, Visa, MasterCard, Discover, and Concepts Nails Gift Cards are acceptable for all services and products.
Gift certificates cannot be exchanged for cash, nor will cash be given in exchange for unused balances. Gift certificates are non-refundable, but they are transferable. Additionally, Concepts Nails is not responsible for lost, stolen or damaged cards or any unauthorized card use.
If you are reserving a party of 5 or more, you are required to provide your credit card billing information. There will be a $100 no-show fee if you do not show up to your appointment without cancelling at least 24 hours prior to the appointment time.